Which aspect is NOT typically included in the SOPs at United Airlines?

In the context of standard operating procedures (SOPs) at United Airlines, marketing strategies are typically not included. SOPs are designed to provide clear guidelines on operational processes, compliance requirements, procedures, and responsibilities essential for day-to-day functioning and adherence to regulations. They focus on maintaining safety, efficiency, and quality of service in the airline's operations.

While compliance requirements detail the legal and regulatory standards that must be followed, and procedures outline specific methods for carrying out tasks, responsibilities clarify the roles of team members within those procedures. On the other hand, marketing strategies are concerned with the promotion of the airline's services and initiatives, which are generally considered part of broader business strategy rather than the operational specifics that SOPs cover. Therefore, it is accurate to say that marketing strategies do not typically fall within the scope of what SOPs at United Airlines address.