What should flight attendants primarily focus on during safety drills?

The primary focus of flight attendants during safety drills is on emergency procedures. This is because safety drills are specifically designed to reinforce the knowledge and skills required to handle emergencies effectively. Flight attendants must be well-trained and familiar with protocols for a variety of potential in-flight emergencies, such as evacuations, cabin decompression, and ensuring passenger safety during incidents.

By concentrating on emergency procedures, flight attendants can respond swiftly and efficiently in case of an actual emergency, which is crucial for the safety of all passengers and crew on board. These drills provide essential hands-on practice and a vital opportunity to evaluate and refine their response strategies, ensuring they are prepared for real-life scenarios.

The other choices are important aspects of a flight attendant's role but are secondary in comparison to the imperative nature of safety procedures. Customer complaints, new service protocols, and flight schedules, while vital for overall service and operational efficiency, do not directly contribute to immediate safety and emergency readiness, which is the priority during safety drills.