What procedures should be followed regarding lost baggage?

Filing a report through United’s baggage service and following up is the appropriate procedure for handling lost baggage. This process ensures that the airline has an official record of the lost item, which is essential for tracking its location and providing assistance to the passenger. The baggage service has established systems and resources in place to locate missing baggage and facilitate its return, making it the most reliable course of action.

Addressing lost baggage through official channels also enhances customer service, as passengers will receive timely updates and support throughout the process. Following up on the report is important to stay informed about any developments and to ensure that the necessary actions are taken to resolve the situation.