What is the primary focus of SOPs regarding Flight Attendants at United Airlines?

The primary focus of Standard Operating Procedures (SOPs) regarding Flight Attendants at United Airlines centers on ensuring safety and emergency preparedness. This is crucial because flight attendants play a vital role in handling various in-flight situations, from regular service to emergencies. Their training and protocols emphasize the importance of safety measures, proper passenger briefing on safety procedures, and the ability to respond effectively in emergencies.

While other aspects such as maximizing in-flight sales, ensuring passenger satisfaction, and monitoring competition are important components of the airline’s operations and can enhance the customer experience, the foremost responsibility of flight attendants is to guarantee the safety and security of all passengers and crew on board. This commitment to safety forms the foundation upon which other service elements can successfully build.