What does the term 'non-ambulatory' refer to?

The term 'non-ambulatory' specifically refers to individuals who are unable to move about or walk on their own, which means they cannot board an aircraft or navigate through an airport without assistance. This definition is related to the needs of passengers requiring special help due to physical limitations.

Understanding this term is particularly important in the context of airline operations, as it helps staff identify and provide necessary support to those customers who may require wheelchair assistance or additional aid during boarding and deplaning. This need for assistance is critical to ensuring the safety and comfort of all passengers, especially those with mobility challenges.

In contrast, the other options do not align with the true definition of 'non-ambulatory.' The inability to fly is unrelated to mobility, needing an aisle seat pertains to comfort preferences rather than assistance, and being a child under 5 years old does not inherently indicate a lack of mobility.