The Captain has the final authority to refuse service to a passenger. True or False?

The statement that the Captain has the final authority to refuse service to a passenger is indeed true. In the aviation industry, the Captain holds ultimate responsibility for the safety and security of all onboard, including crew and passengers. This authority is recognized not only in airline policy but also in regulations governing air travel.

The Captain's right to refuse service is especially critical in situations where a passenger’s behavior poses a threat to the safety of the flight, such as being disruptive, intoxicated, or if there are concerns regarding the passenger’s health that could jeopardize their safety or the safety of others. However, this authority extends beyond just emergencies or disruptive behavior. It encompasses any situation where the Captain deems refusal of service to be necessary for ensuring the flight's safe operation.

Understanding this authority reflects the broader concept of command responsibility, where the Captain is empowered to make decisions aimed at maintaining safety and order within the aircraft.